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IT Prophets is a BMC
Premier Solution Partner selling and
delivering all aspects of BMC Software's BSM solution including Remedy, Service Desk Express (Magic), Configuration
Management (Marimba), Discovery, and Event Monitoring. Software and
Services.
http://www.bmc.com
Mobile Reach International (MRI)
is a product and services company focused on providing mobile business solutions
throughout the United States and Europe. The product offerings are used to
extend and integrate business applications to mobile platforms.
Additionally, our wide range of service offerings includes a myriad of support
functions including the definition, selection, implementation and utilization
of mobile business
solutions.
http://www.mobilereach.com
Kinetic Data is a software
development company that develops applications and tools to
extend and complete a servicE management portfolio. A BMC®
Remedy® Alliance Partner since 1999, Kinetic Data is
characterized by its can-do approach and command of service
management challenges that have resulted in hundreds of unique
and exceptional client solutions. Kinetic Data has taken these
solutions and created applications to address the most
overwhelming need for IT Business Service Management (BSM) and
Service Catalogs.
Kinetic
Survey:
A powerful software tool designed to allow companies to easily
create and administer surveys and call scripts using BMC®
Remedy®
Action Request System®.
Kinetic
Request:
: A powerful software tool built on BMC®
Remedy®
Action Request System®
designed to allow companies to design a variety of request forms
under a simple ITIL recommended Service Catalog.
Additional
tools and applications built on BMC®
Remedy®
systems are currently under development.
http://www.kineticdata.com/
The Drapeau Group, LLC is a
strategic consulting firm based in Atlanta, Georgia that focuses
on delivering ITIL (IT Infrastructure Library) Consulting and
Training services. The Drapeau Group is a natural choice to
provide cost-effective, comprehensive, technical, and practical
ITIL consulting using their trademarked methodology LaserOps™.
Their offerings extend from basic ITIL Maturity Assessments, to
the full range of ITIL course training, and ending in full-blown
implementations of all 10 (or a subset) of the Service Delivery
and Service Support processes. Their engagements sometimes
require organizational change and transformation initiatives as
well as governance improvements. In addition to ITIL-specific
projects, The Drapeau Group, LLC can perform security audits,
conduct COBIT Assessments, or prepare companies for ISO 20000
audits. Their consultants are skilled in process engineering,
technology implementation, systems architecture, documentation
generation, and executive gravitas.
www.drapeaugroup.com
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