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IT Prophets Marketplace


Powerful as Remedy is, IT Prophets knows

that you appreciate ways to make your life

easier. That's why we offer solutions designed

to enhance both your BMC out-of-the-box

products and your custom built applications.

Our solutions are built for ease of use to minimize

implementation time while providing powerful

results.

The IT Prophets Product Marketplace is a collection

of Remedy and Service Desk Express add-on
products and integrations in areas such as:
 

  • Remedy Workflow Documentation

  • Surveys

  • ITSM 7 Metrics

  • Dynamic Audit Trail

  • Remedy Alerts to Mid-Tier

  • SCCM Integration

  • Remedy Chat Functionality

IT Prophets builds software solutions for our
customers utilizing some of the latest technology
from Microsoft, such as Windows Server 2008
and SQL Server 2008.

 

 

 



Marketplace Solutions
 You have challenges. we offer solutions
 


     



With RemTools you will be able to have one-click access for troubleshooting forms, filters, workflow, field ID’s and names, orphaned menus, while creating effective documentation. In addition, RemTools offers workflow versioning that will compare workflow from various snapshots, including the base Remedy out-of-the-box workflow.

learn more
 
 


           
 
User feedback helps you identify areas in which you can better support the organization.  RemSurvey is a robust, highly configurable survey tool built on the Action Request System that can integrate with both custom applications and out of the box solutions such as ITSM 7.
                                                                                           
 learn more
 
 

 
            
          
 
 
 
RemLink for SCCM is a API-level integration between the BMC Atrium CMDB and Microsoft’s System Center Configuration Manager 2007. Using the SCCM-CMDB Administration & Mangement Plug-In, data configuration managers/administrators can define which classes to send to the CMDB from SCCM, dynamically set and customize data mappings between SCCM and Atrium CMDB and schedule CMDB update tasks.

learn more
  
   
   
 

 

  
more solutions


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Canton, GA 30114


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