Services

Services Overview

Your project goal is an end.
Our services provide the means.

IT Prophets combines proven processes, advanced technology from BMC Software, with savvy services to deliver successful solutions.

Click on the solution area below to learn more about our services.

Mouse over selections to see product offerings in each category.

Count on a BMC Premier Solutions Partner to make your implementation as smooth as possible.

Our teams of certified ITIL and advanced IT service management consultants and developers can handle virtually any project, including:

Remedy IT Service Management
- Enhancing existing applications
- Building new applications
- Upgrading to latest versions
- Performance Tuning and Troubleshooting
Deploying Service Desk Express
ITIL Process Consulting
Atrium CMDB
Reporting and Analytics
Event and Performance Management
Discovery and Configuration Management
Integrating with business applications and third-party packages

See where your organization fits in our IT Service Management Implementation Model

Success Stories

Each customer engagement is unique. IT Prophets matches our ITIL expertise and best practices to meet specific customer requirements in order to drive project success.

Community Health Systems

Even though resources were overburdened due to the acquisition, with the help of IT Prophets resources, an effective Change Management process enabled by a world-class application was deployed within 45 business days. This successful implementation is now helping the customer avoid operational impact from uncontrolled change while increasing the effectiveness and efficiency of its IT resources.

McKesson

IT Prophets provided us deep expertise in integration, functionality and workflow customization, data migration, CMDB architecture planning, installation assistance and were very flexible with us in the way they approached this project...On the technical side, we believe there is no one stronger than IT Prophets.

3030 Woodbridge Lane
Canton, GA 30114